Refund policy
- Purchase Options Cancellation Policy: All purchase option selections are final. Once a purchase option has been chosen and the order is submitted, it cannot be changed, modified, or canceled. Because purchase options determine product allocation, packaging, and fulfillment workflow, we are unable to adjust or reverse them after checkout. Please review your selection carefully before completing your order. If you have questions prior to purchasing, we’re always happy to help, just reach out to our team.
- All sales are final unless an incorrect item was shipped. We do not assume responsibility for items once they have been shipped. Once it has been given to USPS, we take no responsibility for lost or damaged items. We will do everything that we can to help locate your package, including opening a claim with the USPS. If we send the incorrect item, we will arrange an exchange at no additional charge to the customer.
- Fabrics that are cut, washed, or altered are not eligible for a refund or exchange.