Cancellation policy
Some items in our store may be offered to you as a subscription or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
If you want to cancel your subscription please email us at: hello@loandbeholdstitchery.com
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We collect no payment at checkout then fulfill the order as soon as the product arrives. Estimated delivery dates are posted with each pre-order product.
You can cancel a pre-order order that has not yet been fulfilled. If the order has been fulfilled. you can request a return and refund. See our returns policy for more details on returns and refunds.